Due to the impact of COVID-19, the production and delivery times have been delayed by up to 10 business days than the time frame below. We truly apologize for this inconvenience and Thank you for your understanding and sympathy with us in this situation.
|United States||Delivery in 5 – 15 working days||$0.00|
|Canada||Delivery in 7 – 18 working days||$0.00|
|United Kingdom||Delivery in 5 – 10 working days||$0.00|
|Australia||Delivery in 7 – 16 working days||$0.00|
|Europe : France, Spain, Germany, Italy, Portugal, Poland, Norway, Finland…..||Delivery in 7 – 20 working days||$0.00|
|All Other Countries||Delivery in 10 – 20 working days||$0.00|
Please pay attention that only the following 30 countries are available in our delivering service: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Malta, Netherlands, NewZealand, Norway, Poland, Portugal, PuertoRico, Spain, Slovenia, Sweden, Switzerland, United Kingdom, United States.
Your order may be shipped in different packages, please don’t worry if you didn’t get all items at the first package, we must ship other items in other packages.
Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
It can take a few days following order shipment before the tracking number becomes active on the courier’s system.
If the information has not appeared on the courier’s website, please try again later.
Slmthome ships all packages from our warehouse and distribution center.
Slmthome may have to verify payment and order details before processing your order.
If you have any questions, please contact us, we’ll deal with it as soon as possible.
Total Delivery Time = Processing Time + Shipping Time
Returns & Exchanges
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.