This website, as well as all associated mobile sites and mobile applications (collectively referred to as “Site”) is operated by Shenzhen Sai Er Ma Te Technology Co Ltd. “You/your” means you as a user of the Site. We offer this Site, including all information, products and services available from thisSite, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here in. YOUR CONTINUED USE OF THIS SITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS OF USE.
By accessing this Site, you agree to be bound by the Terms of Use set forth herein. If there is any thing you do not understand, please email any inquiry to support@slmthome.com. If at any time you do not agree to these Terms of Use, please do not use this Site.
YOU SHALL NOT USE THE SITE FOR ANY ILLEGAL PURPOSES, AND YOU WILL USE IT IN COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS. YOU SHALL NOT USE THE SITEIN A WAY THAT MAY CAUSE THE SITE TO BE INTERRUPTED, DAMAGED, RENDERED LESS EFFICIENT OR SUCH THAT THE EFFECTIVENESS OR FUNCTIONALITY OF THE SITE IS IN ANYWAY IMPAIRED. YOU AGREE NOT TO ATTEMPT ANY UNAUTHORIZED ACCESS TO ANY PART OR COMPONENT OF THE SITE.
INTELLECTUAL PROPERTY OWNERSHIP AND USE
You acknowledge and agree that all of our trademarks, logos, copyrights and any and all other intellectual property rights in all material or content contained within this Site shall remain at all times vested in us or, in the cases where we are using such material or content under authority from a third party, in the owner of such material or content.
We grant you the limited right to access and make use of the Site as our customer. However, you shall not: a) reproduce, duplicate, copy, sell or otherwise exploit the Site or any image, page layout, page design, trade dress, trademark, logo or other content (“Site Content”) for any commercial purpose; b) use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site Content; c) use any meta tags, search terms, key terms, or the like that contain the Site’s name or our trademarks; d)engage in any activity that interferes with the Site or another user’s ability to use the Site; e) modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the Site and the goods or services offered on the Site; or f) assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.
You may not shall not use, copy, distribute, or exploit any of the Site Content in any manner without our prior written permission.
All Site Content and all materials and content contained within the Site, including but not limited to the text, graphics, logos, icons, images, audio clips, video clips, articles, posts and data appearing on theSite, are owned by us, or used by us under authorization, and are protected by U.S. and foreign trademark and copyright laws. No portion of the materials or content on these pages may be reprinted or republished in any form without our express written permission.
INFRINGEMENT NOTICE
We respect the intellectual property rights of others and require that our users do the same. If you believe your work has been copied in a manner that constitutes copyright infringement, or you believe your rights are otherwise infringed or violated by anything on the Site, please notify us by sending an email at the following address: .
In order for us to more effectively assist you, the notification must include all of the following:
- A physical or electronic signature of the owner of the right claimed to be infringed or the person authorized to act on the owner’s behalf;
- A description of the copyrighted work or other right you claim has been infringed or violated;
- Information reasonably sufficient to locate the material in question on the Site;
- Your name, address, telephone number, e-mail address and all other in formation reasonably sufficient to permit us to contact you;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the rightful owner, its agent or the law; and
- A statement by you, made under penalty of perjury, that the above information in yournotice is accurate and that you are the owner of the right claimed to be infringed or violated or areauthorized to act on behalf of the owner.
ERRORS AND INACCURACIES
We strive to provide complete, accurate, up-to-date information on the Site. Unfortunately, despite thoseefforts, human or technological errors may occur. The Site may contain typographical mistakes,inaccuracies, or omissions, some of which may relate to pricing and availability of products or the eventswe promote, and some information may not be complete or current. We reserve the right to correct anyerrors, inaccuracies or omissions, including after an order has been submitted, and to change or updateinformation at any time without prior notice.
You acknowledge that the particular technical specifications and settings of your computer and its displaycould affect the accuracy of its display of the colors and look of products offered on the Site.IF YOU BELIEVE THAT A PRODUCT OFFERED BY US IS NOT AS DESCRIBED, YOUR SOLEREMEDY IS TO RETURN IT TO US FOR A REFUND.
CHANGES TO SITE OR THESE TERMS OF USE
Other than as may be required by law, we reserve the right to modify or withdraw, temporarily orpermanently, the Site (or any part of it) with or without notice to you, and you confirm that we shall not beliable to you or any third party for any modification to withdraw or withdrawal of the Site or any portion ofit.
We may alter these Terms of Use from time to time, and your use of the Site (or any part of the Site)following such change shall be deemed to be your acceptance of such change. It is your responsibility tocheck regularly to determine whether the Terms of Use have been changed. If you do not agree to anychange to the Terms of Use then you must immediately stop using the Site.
The Site is subject to constant change. You will not be eligible for any compensation because you cannotuse any part of the Site or because of a failure, suspension or withdrawal of all or part of the Site.
EXTERNAL SITES AND RESOURCES
We are not responsible for the availability of any websites owned or controlled by third-parties. We do notendorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content(including misrepresentative or defamatory content) of any third party websites, including (withoutlimitation) any advertising, products or other materials or services on or available from such websites orresources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such third-party external sitesor resources.
ORDERS, PRICE AND RESALE
Nothing on the Site constitutes a binding offer to sell products described on the Site or to make suchproducts available in your area. We reserve the right at any time after receipt of your order to accept ordecline your order, or any portion thereof, in our sole discretion, even after your receipt of an orderconfirmation or after your credit card has been charged. The prices displayed on the Site are quoted inU.S. dollars and must be paid in U.S. dollars. In the event a product is listed at an incorrect price, wehave the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless ofwhether the order has been confirmed or your credit card charged. If your credit card has already beencharged for the purchase and your order is canceled, we will issue a credit to your credit card account.
USER CONTENT/USER REVIEWS
The Site allows or may allow users to post product reviews or other content to the Site. We are notresponsible for, nor do we vouch for the accuracy of, the content of any user reviews, comments or othercontent that may be posted or uploaded by a user (“User Content”). User Content expresses the viewsand opinions of the User and does not necessarily reflect our views or opinions. We reserve the right, inour sole discretion, to edit, delete, or refuse to post User Content, for any reason whatsoever.
If you believe that any User Content is inaccurate or objectionable, you should contact us by sending anemail to support@slmthome.com. Please provide us with detailed information about the nature and location ofthe alleged objectionable material so that we may easily locate and investigate the same. Please beaware, however, that we have no obligation to investigate all claims regarding User Content, but will striveto assure that all User Content complies with the following guidelines:
By posting User Content to the Site, you agree that:
- Any product review that you post must be your honest review of such product;
- If you are paid or receive a free product or anything else of value for your review, you will so statewithin your review;
- You will not post any content that: (i) is defamatory, libelous, disruptive, threatening, invasive of aperson’s privacy, harmful, abusive, harassing, obscene, hateful, or racially, ethnically or otherwiseobjectionable; or that otherwise violates any law; (ii) contains software viruses or any othercomputer codes, files or programs designed to interrupt, destroy, or limit the functionality of anycomputer software or hardware or telecommunications equipment; (iii) infringes any person orentity’s intellectual property rights (including but not limited to, patent, trademark, trade secret,copyright or other intellectual property right);
- You will not impersonate any person or entity or otherwise misrepresent your affiliation with aperson or entity.
- You will not repeatedly post the same or similar message (“flooding”) or post excessively large orinappropriate images or content.
- You will not distribute or publish unsolicited promotions, advertising or solicitations for funds,goods or services.
When reviewing a product, please keep the following in mind:
- Only post reviews and ratings about the product itself. For example, any issues with customerservice or shipping should be handled by contacting our customer service team at support@slmthome.com
- Safety concerns should not be addressed in a product review. Instead if you have any concernsregarding the safety of any of our products, please contact us at support@slmthome.com
User Content becomes public information. You should be very careful about posting personallyidentifiable information such as your name, address, telephone number or email address. If you postpersonal information online, you may receive unsolicited messages from other Users in return.If you submit any User Content to this Site, you grant to us, and any of our successors, licensees,assigns, and affiliates, a royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable rightand license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from,distribute, perform and display the User Content, and in any other media, now known or hereafterdevised.You assume all risks associated with dealing with other users with whom you may come in contactthrough the Site.
SALES, SHIPPING, AND RETURNS
We accept credit cards for our products through our third-party payment processors. Please be sure toprovide your exact billing address and telephone number (i.e. the address and phone number your creditcard bank has on file for you). Incorrect information will cause a delay in processing your order. Yourcredit card will be billed upon receipt of your order.
For a multiple product orders, our order processing company will make every attempt to ship all productscontained in the order at the same time. Products that are unavailable at the time of shipping will beshipped as they become available, unless you inform us otherwise. You will only be charged for productscontained in a given shipment, plus any applicable shipping charges. You will only be charged forshipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may beapplied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of yourorder, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receiptof your order to accept or decline your order for any reason or to supply less than the quantity youordered of any item.
Your order will ship as it becomes available, and our order processing company will make every effort toship your order as quickly as possible. There may be times when a product you have ordered is out-of-stock, which will delay fulfilling your order. You will be informed of any products that you have orderedthat are out-of-stock and unavailable for immediate shipment. You may cancel your order at any timeprior to shipping. We cannot guarantee when an order will arrive. Consider any shipping or transit timeoffered to you by us only as an estimate. We encourage you to order in a timely fashion to avoid delayscaused by shipping or product availability.
We will accept the return of products that are defective due to defects in manufacturing and/orworkmanship within three (3) days from the date you receive your purchase. Fulfillment mistakes that wemake resulting in the shipment of incorrect product to you will also be accepted for return within three (3)days from the date you receive your purchase.
Your credit card will be automatically charged for all applicable sales taxes; however, it is yourresponsibility as the customer to report any purchases of tangible personal property that have not beentaxed by us and pay the sales or use tax on those purchases unless exempt under local state law. If youare shipping outside of the US, once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes levied by the country to which you are shipping in order torelease your order from customs. International duties and taxes will be marked “Bill to Recipient.” We arenot responsible for orders not accepted due to failure to pay duties and taxes. International shipping, duty,and taxes are non-refundable in the event of a return/exchange.
DISCLAIMERS
WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACYOF ANY INFORMATION ON THE WEBSITE. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “ASAVAILABLE” BASIS WITHOUT ANY REPRESENTATION. WE MAKE NO WARRANTIES OF ANY KIND,WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE, INCLUDING BUT NOT LIMITEDTO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULARPURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION ORCOMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING ORUSAGE OR TRADE.
WE MAKE NO WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR WILL BEUNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED,OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES ORBUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE.
AS SET FORTH IN THE WEBSITE PRIVACY POLICY, YOU ACKNOWLEDGE THAT WE CANNOTGUARANTEE, AND THEREFORE SHALL NOT BE IN ANY WAY RESPONSIBLE FOR, THE SECURITYOR PRIVACY OF THE WEBSITE AND ANY INFORMATION PROVIDED TO OR TAKEN FROM THEWEBSITE BY YOU.
LIMITATIONS OF LIABILITY
WE WILL NOT BE LIABLE FOR ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSSOF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSSOF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIALOR INDIRECT OR CONSEQUENTIAL LOSSES ARISING OUT OF YOUR USE OF THE WEBSITE; INANY CASE WHETHER OR NOT SUCH LOSSES WERE WITHIN THE CONTEMPLATION OF US ATTHE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FORINCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
INDEMNIFICATION
YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALLCLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES,SUFFERED BY US AND ARISING OUT OF ANY USER CONTENT YOU POST TO THE WEBSITE ANDANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES OR THESE TERMS OF USE BYYOU OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THE WEBSITE, OR THE USE BYANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR COMPUTER OR INTERNETACCESS ACCOUNT.
Investigations of Violations of These Terms
We may investigate any reported violation of these Terms of Use and take any action that we deemappropriate. Such action may include, but is not limited to, issuing warnings, removing posted contentand/or reporting any activity that we suspect violates any law or regulation to appropriate law enforcementofficials, regulators, or other third parties.
Miscellaneous
If any part of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, thenthat provision shall be deemed to be severable from these Terms of Use and shall not affect the validityand enforceability of any of the remaining provisions of the Terms of Use.
These Terms of Use and our Privacy Policy, and any other terms or agreements that may be posted onthe Site (as may be amended from time to time) (“Site Agreements”) contain the entire agreementbetween you and us relating to the Site and your use of the Site and supersede any previousagreements, arrangements, undertakings or proposals, written or oral, between you and us in relation tosuch matters. No oral explanation or oral information shall alter the interpretation of these SiteAgreements. You confirm that, in agreeing to accept these Site Agreements, you have not relied on anyrepresentation except insofar as the same has expressly been made a representation in these SiteAgreements, and you agree that you shall have no remedy in respect of any representation which has notbecome a term of these Site Agreements.
You may send us notices or communicate with us by email at support@slmthome.com. If you send us anemail that asks for a response, and you do not receive a response within ten (10) business days, pleasesend us another email as we may not have received your previous email. When you send e-mail to us,you are communicating with us electronically, and you agree that we may communicate with you electronically. You acknowledge that that communications by email are not considered confidentialcommunications. Therefore, please do not send us any confidential information by email.